INDEPENDENT

& Family Owned

CLIMATE POSITIVE

World's First Gin & Vodka

Certified B Corp™

since 2025

Travellers Choice 2025

Awarded by TripAdvisor

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Raise a Grievance

Arbikie is committed to operating responsibly, ethically and transparently. We welcome feedback
and concerns from our stakeholders and encourage anyone who believes they have been
adversely affected by our activities, decisions or business relationships to raise their concerns
with us.


A grievance may relate to, but is not limited to:

  • Environmental impacts
  • Health and safety concerns
  • Human rights or labour issues
  • Discrimination or harassment
  • Community impacts
  • Ethical business conduct
  • Supplier or supply chain practices
  • Breaches of Arbikie policies or commitments


All grievances submitted in good faith will be reviewed fairly, confidentially where possible, and
without fear of retaliation.
Please complete the form below, providing as much detail as possible to assist our review.
Supporting documents may be uploaded where relevant.

Contact us

Protection from Retaliation: Arbikie prohibits any form of retaliation against individuals who raise concerns or grievances in good faith. Any allegation of retaliation will be treated as a separate grievance and investigated accordingly.

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What Happens Next

  • We will acknowledge receipt of your grievance within 5 working days.
  • We will assess whether the matter falls within the scope of our grievance procedure.
  • If accepted, we will investigate the grievance and keep you informed of progress.
  • We aim to complete investigations within 30 working days, although more complex
    cases may take longer.
  • We will communicate the outcome and any actions taken, or explain why the matter was not accepted as a grievance.

For full details of our Stakeholder Grievance Procedure, please click here.

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